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Please review this document for information on the services that The Counseling Team International provides employees with the Orange County Fire Authority.

1. Confidential short-term comprehensive counseling services to fire personnel, retirees, and their family members living in the same home.
   1. Short-term counseling is determined by the Mental Health Professional (MHP) on a case-by-case basis.
   2.  If it’s determined that the issues require long-term counseling, then the MHP can refer accordingly.
   3. 10 visits per issue per year.
   4. Reasons for counseling include, but are not limited to: marriage, family and relationships; alcohol and/or substance abuse; supervisor referrals; stress management; anger management; retirement issues; PTSD, bereavement, critical incidents, depression, child and elder care, anxiety, disability, disciplinary issues, medical problems, suicidal ideations, work issues, etc.
2.  Eye Movement Desensitization and Reprocessing (EMDR)
   1. TCTIs MHPs are trained in EMDR which has the purpose of enabling a cognitive restricting approach to reduce stress in people with PTSD.  EMDR treatment along with a full treatment plan has had very positive results.
3.  Supervisor counsel and referral
   1. Captains can call TCTI with behavioral health issues or concerns they may have and receive advice and/or assistance
4.  Appointment scheduling
   1. Call TCTI at 800-222-9691 between 7:30 am and 4:30 pm Monday through Friday
   2. TCTIs staff is available to provide comprehensive counseling services in a convenient and timely manner in one of their many locations throughout southern California.
   3. After a short intake, TCTI will offer an appointment within five days from their call.
   4. For emergency crisis, they do have 24/7 assistance by calling 800-222-9691 and counselors on-call.

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